Fast Food Company McDonalds Installs Numerous Kiosks Through Europe

NewsPublished August 1, 2011 at 9:11 am No Comments

In spite of President Barack Obama declaring that the use of a kiosk and touch screen technological innovation is accountable for the increase in unemployment figures, McDonalds proposes that it will not be cutting any number of employees regardless of implementing a huge selection of kiosks across the chain of stores.

The fast food giant is putting in over 840 kiosks across its branches in Europe but has declared that even though its extensive deployment of self-service systems they will not substitute human jobs.

The restaurant chain, that is using kiosks in countries like France and the UK to enable customers to order meals on their own without staff assistance, has confirmed that self-order kiosks much like an internet kiosk, are not made to replace front-counter assistance.

By guaranteeing this, even in other industry sectors like government, transport and retail kiosk, the customer can determine whether or not they desire to use man or machine.

The franchise spokesperson declared that setting up kiosks isn’t about lowering costs but rather providing better customer service. McDonald’s explained that the kiosks are not designed to lessen staff numbers but improve overall experience and help the business grow.

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